Bilingual Retail Sales Associate Job Description

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Author: Artie
Published: 25 Mar 2019

Retail Sales Associate Position Description, Sales Associate Skills and more about bilingual retail sales associate job. Get more data about bilingual retail sales associate job for your career planning.

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Retail Sales Associate Position Description

A retail sales associate is responsible for greeting customers, answering questions, offering assistance, suggesting items, and providing product information. Retail Sales Associate responsibilities include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display of merchandise, organizing the selling floor and stock areas.

See also our column on Bakery Associate job description.

Sales Associate Skills

Sales associates are expected to create an atmosphere that is welcoming and establish a long-term relationship with the business' clientele in order to achieve sales goals. Retail stores dealing with expensive goods may require a special set of skills and knowledge that can be obtained through formal education. For instance, individuals selling computer systems will need to have a good knowledge of computer hardware and software to be able to answer customer questions.

A sales associate in the US makes an average of $9.20 per hour. The average salary of US citizens employed in retail sales is $21,410 per annum according to the Bureau of Labor Statistics. Good organizational skills, superior service to the customers, their interests, needs, likes and dislikes, and their contact information are some of the skills that a sales associate needs to excel.

Sales associates should follow the procedures for store and business operations and be able to locate inventory and documentation. They are responsible for making sure the goods are displayed in a presentable manner. Sales associates have to be efficient in dealing with difficult customers but also be able to make most of the customers feel appreciated.

BetterInterpersonal skills are given great importance by employers during the hiring process, and they boost the worth of a sales associate. A retail sales associate needs to be able to communicate with customers and make small talk. Sales associates who are good at their jobs can easily identify what customers are looking for by paying close attention to what they are saying.

Listening skills are important. People who are proficient in multiple languages will have a command on the sales floor that caters to people from different cultures. Sales associates running a sophisticated register system will need the skills to effectively fix technical issues.

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