Claims Handler Job Description

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Author: Lorena
Published: 25 Feb 2020

Graduate-Management Schemes in Insurance, A-levels and HND as claims handler, Computer-Algebraic Skills in Claims Analysis, A Review on the Position of Insurance Claims Adjuster and more about claims handler job. Get more data about claims handler job for your career planning.

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Graduate-Management Schemes in Insurance

You will be involved in managing a claim from the start to the settlement, making decisions on the extent and validity of a claim, and checking for any fraudulent activity. The graduate schemes are available with the larger insurance companies. There are opportunities for claims work in graduate-management training schemes.

Employers often ask for a 2:1 degree in any degree subject. You can go directly into claims work after training. Both graduates and those without a degree can find opportunities.

Junior clerical positions, such as administration assistant or technician, can be used to move up the company's hierarchy. There are opportunities to move up the management structure. In larger company structures, claims handlers can progress to manager and then claims director.

Don't miss our post about Claims Assistant job planning.

A-levels and HND as claims handler

A claims handler is a person who handles insurance claims. Depending on the area you work in, the role is likely to change, with a wide range of different insurances available. Most employers will require a minimum of 5 A-C grades in your A-C exams, and you will usually need at least B or above in English and Mathematics.

If you have A-levels or a recognised HND you will be able to get jobs straight from school. Most firms will offer claims handler positions to graduates. Degree subjects in business related subjects such as business studies or economics are preferred.

Exposure to a range of insurance issues can be provided by working as a claims handler. There are technical back office roles and client facing roles available. Most large firms have fast track schemes and provide training.

Computer-Algebraic Skills in Claims Analysis

Strong mathematical and computer skills are required of individuals who want to become claims analyst. The main job of an insurance company's claims reviewer is to review claims for completeness and accuracy, as well as establishing that the damages are covered by their policies.

See our post about Claims Supervisor career guide.

A Review on the Position of Insurance Claims Adjuster

An insurance claims adjuster is responsible for investigating insurance claims of clients to find out the extent of liability of the insurance company and how much to be paid for settlement that would be fair to both sides. The claims adjuster is expected to conduct thorough investigation a claim by taking various steps, including obtaining the necessary forms and documents from the insured and performing recorded statements. Employers look for certain skills, knowledge, abilities, educational qualification, and other things when hiring for the position of insurance claims adjuster. They believe that applicants will be able to give top performance on the job.

Associated of Claims Training and Licenses

Some states will waive the licensing exam for Associate of Claims candidates and grant a license from the state insurance commission. Independent adjusting companies and insurance carriers can provide in-house training. They must be approved by the licensing division. Those who meet the requirements are issued an adjuster license.

Read also our article about Claims Adjudicator job description.

A Note on Straight Forward Claims in Agreed Payout Limits

Straight forward claims that fall within an Agreed Payout Limit are usually handled by an insurance claims handler.

Research Before Interviewing for a Position in Insurance Claims Handling

Insurance claims handlers make reimbursements for valid claims. They make the decision whether a claim is valid or not by investigating for fraudulent activity. If you are about to interview for a position as an insurance claims handler, you can prepare by researching the company as much as possible. Before an interview, you should research 9 things.

Read our paper about Workers Compensation Claims Adjuster career planning.

Managing claims in insurance

You could be promoted to claims manager if you have experience. You could move into other areas of insurance.

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