Patient Registration Representative Job Description


Author: Albert
Published: 28 Jan 2020

Top Patient Access Representatives, A Position Description for a Patient Access Representative, A Multi-Task, Detail-Oriented Healthcare Professional with 10 Years Experience in Hospital Administration and more about patient registration representative job. Get more data about patient registration representative job for your career planning.

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Top Patient Access Representatives

To be successful as a patient access representative you need to be efficient and have a positive demeanor. A top patient access representative is compassionate and committed to helping people.

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A Position Description for a Patient Access Representative

A patient access representative is an administrative assistant who helps patients get access to medical treatment facilities. The job description for a patient access representative will include recording datand communicating with the public.

A Multi-Task, Detail-Oriented Healthcare Professional with 10 Years Experience in Hospital Administration

A patient registration representative will handle the patient registration process and perform a variety of administrative tasks. The patient registration representative job duties include gathering all information from the patient, entering the information into the system database, handling admission and discharges of the patient, and taking signature from the patient in all relevant insurance, admission and release forms. The Patient registration Representative has 2 years of experience in performing bed control duties, including reviewing unit census in coordination with Environmental Services supervisor and House supervisor to determine patient placement, monitoring assigned bed tab to place rooms within the designated time frame, and maintaining bed.

As a patient registration representative, they answer internal and external calls, take requests for patient information, and schedule outpatient appointments and tests according to policies and procedures. The objective is to have a Patient registration representative with at least 5 years of experience who is self-directed and knowledgeable who can help patients get their authorizations for office visits and procedures. A highly detail-oriented, self-directed employee who has an steadfast commitment to patients with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Posses a lot of focus and discipline to work without supervision. Multi-tasking skills are used to work individually and with a team. The ability to communicate highly confidential and sensitive information in a clear and sensitive manner is demonstrated.

The objective is to find a professional with 10 years of experience in healthcare. Experience in scheduling, multi-tasking, working under pressure, delivering high quality and quantities of work, and process improvement. Office organization, patient-centered service, professionalism, and confidentiality are all strengths that I have demonstrated.

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Experiences in Patient Registration Representative Position at a Hospital

Patient registration representatives are responsible for a lot of clerical duties in a hospital, such as greeting patients, collecting medical information, admitting and discharging patients, managing hospital forms, presenting financial options to patients, processing payments, and balancing cash drawers. Skills such as knowledge of medical terminology, teamwork, customer service, attention to details, recordkeeping, computer competences, and multitasking are included in resume samples in the field. Patient registration representatives display high school diplomas and health insurance training.

The role of admissions clerk in medical facilities

Admissions clerks are the first point of contact for patients, and they are also receptionists and medical secretaries. It is important for medical facilities to have efficient registration to ensure a smooth flow of patients. Correctly processed paperwork ensures prompt payments from insurance companies.

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Experienced Accountant

You will need a lot of experience and work related skills to be a patient representative. An accountant who has worked for several years in accounting is considered qualified.

Patient Representatives: A Tool for Sharing Research, Recommendations and Resources

Patient Representatives read literature, talk with colleagues, continue education, and participate in professional organizations to keep up with the latest developments in the field. They can also share research, recommendations, or other information about legal liabilities, risk management, or quality of care. Patient Representatives collect and report data on topics such as patient encounters or inter-institutional problems on a weekly to monthly basis. They might distribute printed materials to patients or medical staff.

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Providing Patient Experience in the Healthcare System

The data they enter affects the downstream workflows because they are in the front end of the revenue cycle. Many of the challenges staff face are based on the information they receive. Staff may struggle to get updated registration information if a patient is not well.

Being able to explain the complex to patients when they are sick can be a difficult task. It is important to relay the information about the place where the patient will be coming to make them feel like they are in a real place. It is important that the patient feels cared for from the first time they meet you.

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