Table Games Supervisor Job Description


Author: Albert
Published: 25 Mar 2019

The Average Annual Salary of Gaming Supervisors, Gaming Supervisors: A Job Description, Table Games at Casinos, A Customer Service Approach to Table Games Dealers and more about table games supervisor job. Get more data about table games supervisor job for your career planning.

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The Average Annual Salary of Gaming Supervisors

Most gaming supervisor positions do not require a high school degree. Slot workers, table dealers and other gaming workers are some of the people who have prior experience in the casino and gaming industry. The gaming supervisors are usually promoted from the floor staff.

A gaming supervisor must be licensed by the gaming commission in his state to work. A gaming supervisor may be promoted to a management position. The Bureau of Labor Statistics reported that the average annual salary of gaming supervisors was $48,540 and the average hourly wage was $23.82.

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Gaming Supervisors: A Job Description

During a shift, gaming supervisors manage the gaming floor and staff. They make sure casino staff and customers are following the rules. They are responsible for helping customers with their problems and answering questions about payouts.

The education requirements for the job are included in the gaming supervisor job description. Some places prefer supervisors to have an undergraduate degree, while others prefer to have a high school diploma or GED. The gaming supervisors should have experience in casino operations.

Table Games at Casinos

Most casinos prefer candidates with strong interpersonal skills, flexibility, and dexterity to work long shifts, and they provide extensive training and prefer candidates who have a familiarity with the rules of their games. The winners and payouts of table games are determined by dealers. The table games dealer at a craps table needs to figure out payouts for customers based on their bets and the outcome of the roll in less than a minute, while the roulette dealer needs to figure out payouts for customers based on their bets.

The payouts for table games are determined by the results and the overall pot. Table games dealers manage their tables and the environment by handling unruly or problematic customers. The table games dealer can ask a customer to leave the table or correct their behavior if they want to make the game positive.

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A Customer Service Approach to Table Games Dealers

O'Donnell's job as a table games dealer is to deliver superb customer service by dealing the casino games in a friendly and helpful manner while maintaining an upbeat and positive attitude. The table games dealer helps guests learn about table games. It is important for her to demonstrate an effective knowledge of dealing policies and gaming procedures.

The supervisor manager of the casino must be informed of any irregular play and game disputes. The game dealers are responsible for the protection and control of the game. They maintain metrics for dealers.

They exchange currency for gaming chips and pay or collect bets according to house rules. When it comes to becoming a successful table games dealer, guest relations are the most important thing. The courtesy guidelines for the casino must be strictly followed by all dealers and employees.

Table game dealers must be able to perform basic math quickly. They work as part of a team and the ability to get along well with them is important. O'Donnell thinks that the best candidates for the position are outgoing and people oriented.

Table games

Operate table games. Stand or sit behind a table and play games of chance by giving players the correct number of cards or blocks. The house can either take players' money or chips.

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Casino Managers

Pit bosses don't need a set requirement for becoming a pit boss, some start out as dealers before moving to a supervisor. Casino employees can get better by taking gaming management classes. The state's gaming commission or board issues licenses to casino workers. A pit boss must have experience in technical knowledge and industry experience, as well as being good at motivating employees and explaining casino rules to both customers and workers.

Supervisors in Management

Managing a team is one of the most important responsibilities of a supervisor. Supervisors often create and oversee the tasks required to complete a job. Supervisors must communicate objectives and monitor team performance.

In some cases, organizations have set hours for their entire workforce, and supervisors don't need to adjust them. When team members work in shifts, supervisors are usually responsible for scheduling. You will often be responsible for reporting team and individual performance to human resources and senior management.

You may need to evaluate each member of your team and record their performance on a number of different levels. You may be required to administer performance improvement plans. Supervisors often help decide who is eligible for promotions.

In some cases, supervisors may give promotions. Senior management professionals often consult their supervisors during the promotion process when supervisors don't have the authority to directly promote employees. Employees who are unhappy with their work experience may approach their supervisor.

Active listening skills are needed by supervisors to understand employee complaints and to work with them to reach a solution. If an employee complains that another employee has broken company policies, the supervisor will need to report the issue to HR for an investigation. In the case of disagreements between employees, supervisors may help the two parties come to a resolution.

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Table Games Floor Supervisor

The supervisor is in an assigned area. Ensures that customers behave in a proper manner. Being a table games floor supervisor makes sure that they are in compliance with the regulations.

The Table Games Shift Manager

The Table games Shift Manager assigned that portion of the operation to be overseen. Responsible for compliance of all gaming rules and regulations.

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A Top-Class Table Games Dealer

Table games dealers operate casino tables. Table games dealers are required to shuffle and deal cards, hand out cash chips, and interact with customers, and receive extensive in-house training. To be successful as a table games dealer, you need to have a friendly and professional demeanor, good mathematical skills, and the ability to work nights. A top-class table games dealer is friendly and professional and conducts each game with speed and precision.

Table Games Supervisor

A professional table games supervisor has 33 years of experience. Knowledge of laws and regulations governing gaming operations is sound. Results-oriented, works well under pressure and manages staff.

A knowledgeable gaming professional with experience and knowledge of applicable regulations and practices. Adhere to security and protect house assets. Customer service, knowledge of games, and security of games are important.

Tracking players, making rewards cards, and making adjustments. The games are opened and closed. The count and closing of shift are done.

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Supervision Skills Questionnaire

Communication skills are important for a good supervisor. They need to communicate important information to their staff. Supervisors should strive to keep an open door for employees to approach them with their needs or issues.

The supervisor should be an example to their staff. They must make their employees want to follow them as they take their organization through normal business changes. A strong leader will encourage their team.

There are some tasks that a supervisor needs to deal with that require good critical thinking skills. There are more responsibilities and decisions to be made in a high-level position. Critical thinking skills make the decision process simpler.

Time management is important in a business. Being able to juggle timelines and meet goals regularly means supervisors must have both the awareness of when things need to be completed and how long it takes to do them. Supervisors should use their skills to deal with issues in the workplace.

A manager can use great problem solving skills to assess the situation and develop a plan to tackle it. The overall work of their employees needs to be directed by their supervisors. Their view of work is different than that of their employees.

Table Games Management

Assist with managing the table games department, provide staff with guidance and assistance in regards to the goals and objectives of the table games facilities, perform duties in an efficient and profitable manner while promoting superior staff, customer and vendor relations.

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A Minimum Age Relaxation Condition for Responsible Gaming

A high school degree is equivalent. Two years of previous work experience in a field or related area. Familiar with table games practices.

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